I would have to say “BUYER BEWARE”. Two months went by with no problems and then August came and a payment was withdrawn from my bank account. Advance Auto Parts has an average consumer rating of 2 stars from 236 reviews. The company’s quote process, normally one of the more frustrating aspects of working with some extended auto warranty companies, is straightforward. BBB remains operational and focused on serving our business community. AA Auto Protection is a car warranty broker that works with a variety of plan administrators to find the right coverage for you. Unsubscribe at any time. $2600. Zero customer service, zero warranty honor. Please use a recent version of Chrome, Firefox, Safari or Edge to view BBB.org. I didn't buy anything, but with my experience I would say buyer beware! Find more than 102,999 complaints| Ripoff Report A list of cars with advanced safety systems, such as rearview cameras and lane departure warnings, to help drivers avoid accidents. Last Thursday 11/14th, she said she cannot get access to the system to see whether if the check has been sent and asked me to call her back Wednesday 11/20th, and I did, same story, she still cannot get access to the system. I received nothing in 10 days to 2 weeks, so I have to keep bugging her=Deanna week after week, later on, I guessed she's getting tired of my phone call, she gave me her Boss "James ** at ext#**, the Director of Client Services" and asked me just to keep calling him. good company to work for made great friends and learned a lot about cars " (in 146 reviews) " Advancement opportunities and … This isn’t a bad rate, but some car warranty companies are as cheap as 2 cents per mile. The company posts specials on its website, including deals like 50% off your down payment. Find 9 listings related to Advance Auto in Shelton on YP.com. I've purchased my 1st extended warranty on 02/03/2010 thru AA Auto Protect for my 2003 Mercedes SL-500 (VIN# **; the odometer reading at the time was 19,283 miles) with Gabe **, Ext#**. I contacted the company that does the payments and canceled the payments and policy. AA Auto Protection has fair prices, a simple quote process and a price-match guarantee, but its contracts are difficult to read and its rental reimbursement isn’t great. EVERY NISSAN BUILT AFTER 2007 HAS A CVT TRANSMISSION. I've complied and sent in whatever AA Auto Protection requested and they would not send me anything in writing, and so I have to keep in touch with Deanna almost every single week. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I've contacted AA Auto Protection for a quote on my newer used car, I refused to talk to Joseph ** this time, because Joseph is very hard to get guy when you needed him, and so Corey ** @ Ext: ** provided me with a quote for my newer used car and also transferred me to cancel the previous policy with Deanna ** at ext#** in Fort Worth, Texas. 1 review of Advanced Protection Services "Professional Quality install, reasonable prices and good support. I was told that was an old version of the contract on the website and that I should have read my physical copy which was sent via mail. Both the service manager and I have been calling AA Auto Protection for over 24 hours, leaving voicemail messages several times---I have lost count. Advance Auto Parts ranks 63 of 494 in Auto Parts and Accessories category. Regardless of how many calls that I've made and how many messages that I left, this guy will never return the call. We’ll guide you through the process. The company partners with Allegiance Administrators, Auto Protection and Royal to provide coverage, and it’s insured by General Fidelity, American Bankers Insurance Company and Wesco Insurance. I have reported this as fraud to my bank. It would appear that being top-rated by both A.M. Best and ConsumerAffairs is meaningless. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Unfortunately this browser is not supported. Many of these policies are based on U.S. federal laws, state laws, and governmental regulations that apply to Advance Auto Parts and its Team Members. Honestly! Both indoor and outdoor covers are made out of high-quality materials and as well as breathable to evaporate moisture and heat from the car. I read the terms and was satisfied with the details. We received a notice in the mail a few weeks ago stating that the company is going out of business but will still uphold all current warranties. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Diana ** asked me to be patience, the check should arrive any day from now thru Nov 27th. Standout feature: After about 11 mins it goes silent then sends you to a voice mail. The average down payment is 2% of the total cost of the plan. That means a plan with 36,000 miles of coverage costs about $1,800 in total. So that is what I did. You might be tempted to buy a service plan—also known as an extended warranty—on your next laptop, dishwasher, or new or used car. BBB Business Profiles generally cover a three-year reporting period. Protecting your vehicle today for tomorrow! I agreed and we moved forward with the transaction. When the coverage is about to expired, on 02/20/2013 I've contact my sales person Gabe **, Ext#** @ "AA Auto Protection" Tel: 888-222-4445 and purchased the 2nd extended warranty for the same car with a new coverage plan 60/48,000 (months/miles) PVP Premier which Expired on 03/21/2018 @ 93,199 miles with $100 Deductible for $2,995.00 (The car odometer reading at the time was 44,199 miles). CARCHEX. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Some are nearly 40 pages in length, but it’s essential to read the entire contract and understand all the terms before you sign. Purchased an extended warranty on my husband's Rav4 in April that took effect in May. The company will not answer. I am now without a vehicle and nowhere to turn. Instead has a voicemail. BBB Business Profiles may not be reproduced for sales or promotional purposes. I was told that in section D, number 28, it read that all Nissan with a CVT transmission would not be repaired. Advance Auto Parts review with 3 Comments: I own a 1998 Chevy lumina and I purchased a muffler with a lifetime warranty in early 2011.I found … Nearly 5 months later, my car transmission dies on me and I was shocked that my claim was denied when the facility they referred me to called in the claim to Matrix Protection. This letter was written over 6 months ago but not post marked until 02/25. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. When you dial their number, all you get is an agonisingly long recording telling you how they just revamped their customer service to make it so much better! Again, same story, she couldn’t get access to the system, now she asked me to call her back this Wed. 11/27th, this date will be exactly 5 months old from the day that I submitted their request documents to cancel my policy. Jose=Joseph suggested The Royal Administration Services Premium 60/100,000 with $250 deductible which would be best for my car and the cost for this coverage is $5,779. The AI Mode uses AI technology to scan and fix your system for improvements. 65 %. Deanna who has been with the company for decade, she emailed me the instruction and documents needed to cancel the policy along with the address where to send to: Cancellation Dept. AA Auto Protection warranties are transferable. Enjoy reading our tips and recommendations. The cost of AA Auto Protection’s exclusionary plans comes out to about 5 cents per mile of coverage. ", "be careful when working with him. She now asked me to call her back this Friday 11/22nd. How do I know I can trust these reviews about AA Auto Protection? Extended Warranty Contract Service Companies. Extended warranty for car. NISSAN Owners - DO NOT BUY. The company occasionally posts deals on its website, such as 50% off down payments, and has a price-match guarantee. I told them thanks for the offer, but no thanks at that point and that they could close my file and take me off the list. I listened to the sales pitch, then told them I would need to talk to my wife to discuss it. … Awesome job done on time. Recent recommendations regarding this business are as follows: "if you buy a battery check the dates there not suppose to be more than 3-6 months old. I have to made 4 consecutive calls on Friday 11/22nd and wait forever and at the 4th times to get to Diana **, I would say time consume waiting on the phone was more than 2 plus hours. They refuse to respond to our calls. The latest review Unethical behavior & customer service was posted on Apr 8, 2021. DO NOT GIVE THEM YOUR MONEY! Search consumer complaints, reviews and information about advance-auto-parts. Neither Amazon or Optima would honor the warranty on the second battery so I bought a new Napa car battery. AA Auto Protection is not associated with AAA (the company known for its roadside assistance plans). The car was totaled in an accident and we called to cancel and get our reimbursement. The cars, from the … This time, she told me, the company name now is AA Holding, which has purchased AA Auto Protect on May 1st this year, all the payments that I have made which was paid to AA Auto protect, not AA Holding, and she encouraged me to take the legal action thru AA Auto Protect if I wanted to. They can design install and monitor and have been in the tricities for years" Original review: I bought this warranty about 2014, shortly after I bought the car. Advance Auto Parts 2402 Auburn Way N Auburn WA 98002. I purchased the elite plan for my f-150 and a year and a half later, my slip yoke needs repairs. So, I decided to stick with them 1 more time even know it would cost around $1,800 more and lesser mileages than Concord, and so I've purchased the coverage the next day thru Joseph ** at Ext#** on 02/21/2018 for $5,779.00. This company is not yet authorized. 603 Ratings. Find Extended Auto Warranties partners near you. I also contacted the company for the warranty and canceled the policy. The ability to choose any ASE-certified mechanic to complete your repairs. ", "Yes! I n IObit Advanced SystemCare 14 Pro, the Care tab has two modes - AI Mode and Manual Mode. I have filed a complaint with the BBB and I refuse to let this happen to any other customer if I can help it. I also contacted the company for the warranty and canceled the policy. ConsumerAffairs is not a government agency. Consumer complaints and reviews about Advance Auto Parts: glak150 Send email : Oct 3, 2020 warranty return. I recently visited Advanced auto parts on rt 360 west in Midlothian near Winterpock rd. It was clear they didn't want me to do that and they continued to harass me to commit now. We value your privacy. I brought it in, they told me they would charge it and test it and give me a call in 1 hour. I went back to the link to see how I would miss that very specific term that related directly to my 2010 Nissan Altima and there was no number 28 in section D at all. Advance Rust & Underbody Sound Protection Is a Proven advance chemical formulation that out performs like no other rust and underbody sound protection treatment. I wanted a product that would give me no fuss . On Aug 1st, 2019. with 2.5 weeks effectiveness. I was contacted over six months ago for a quote and never agreed to sign up for a policy. The company’s prices are average, but it has a price-match guarantee if you’re looking for a deal. At that point I said see ya later. See BBB rating, reviews, complaints, & more. The most horrible experience my husband and I have encountered while still waiting for our reimbursement. Love your job. Thomas Greco. The cost went up almost double versus the 2nd extended warranty and that made me wonder and contact a different company. Update on replacement battery, 27Sept 2019: This battery also has died! She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. I told them I needed to do my homework and they told me I would be taken off the call list and my file would be closed if I did not commit on the spot. The company sends an email with a quote and doesn’t sell customer information to third parties. AA Auto Protection provides coverage for cars, trucks and SUVs. I was told to review because I only had 30 days to cancel if I did not agree with the terms. CARCHEX is a well-established vehicle protection broker that has been providing auto warranty coverage since it was founded in 1999. Advance Auto Care Centre - Scarborough - phone number, website, address & opening hours - ON - Car Upholstery Cleaning, Car Washes, Rustproofing, Car Detailing. Get hired. THIS IS A SCAM!!!! Followed the cancellation procedure and today 12-11-2019, we are still waiting for the refund. Called Advanced Auto Parts in Wis Rapids Wisconsin On Numerous occasions, Been put on hold for over 15 mins, With that loud music. This is a company who has no problem taking your money however when it comes to placing a claim or getting into with customer service you can FORGET IT! Very frustrating. 100%". Extended warranty for car. Reviews (253) 939-3801 Website. Working class who do not have enough money to repair an engine or transmission. AA Auto Protection, like most other car warranty companies, has a 30-day, money-back guarantee. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. My 2 year old battery wasn't holding a charge. Check out Advance Auto Parts reviews posted by real employees. Find Advance Auto Parts Asset protection manager jobs on Glassdoor. Regardless of what they tell you, this coverage will not cover your NISSAN vehicle transmission. Copyright © 2021 Consumers Unified LLC. Second rep, found my info using my cell phone number but could not give me any details on how the policy was opened nor could she cancel it as she did not work in that department. He was not too ... AA Auto Protection is an extended auto warranty broker, which means it helps you find the best car warranty administrator for your needs. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB reports on known marketplace practices. AutoCraft Platinum being an AGM battery, is maintenance-free. For an accurate idea of the price for a plan, go to AA Auto Protection’s website for a free quote. I always pick a paint colour that glistens in the sun , this product makes it look like glitter. This extended auto warranty company works with several administrators to find good deals for its customers. FAQ. See reviews, photos, directions, phone numbers and more for Advance Auto locations in Shelton, WA. See reviews below to learn more or submit your own review. 21 reviews of Advance Glass "I had my car windshield replaced by Advance Glass. Hopefully the negative complaints will ward off potential customers looking for extended warranty. 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