Explore. Customer service would rather ignore me than admit their shoes are of terrible quality. Saved by Sézane. Based in Paris, the brand is increasingly popular in the UK, with are plans for … https://www.fragrantica.com/perfume/Sezane/L-Eau-Sezane-41455.html I am Super Happy and will definitely be purchasing from this brilliant company again. But no fear - you can switch to their US site where everything is in English (“us” will be tagged onto the URL rather than “fr”). Très bon accueil et disponibilité et patience des vendeurs. Sézane is a brand I only discovered this past year and when I first did some digging a year ago to find out if their practices were sustainable it was hard to get a ton of info about it. I have been stuck in this loop for 2 months. Soft, lovely quality. Outfits; The Minimal Wardrobe; Beauty; Travel. What a huge disappointment. Sézane has quickly become a popular French clothing brand known for their simple yet beautifully detailed pieces that are both timeless and built to last, but are they actually a sustainable brand? Log in Register. Conrad T-Shirt - I was wondering if spending over $50 on a t-shirt was a crazy move, but a $50 t-shirt from Sézane really is a lot better than a $10 one at H&M. Post. Customer service is average. Click here to learn more about Sézane’s sustainability efforts. Have not had this happened to me before but judging by the comments below Sezane seems to have put this into system; claiming pieces are missing in returned parcels. A unique perfume symbolizing the Bonpoint brand, fresh and subtle, the eau de toilette combines the noblest of essences with the very quintessence of bitter orange: orange … Sezane Clothing Review & Try On: Why I Returned my Entire Order. this brand produces so much waste and yet wants to look "Planet Friendly" but just look at how much plastic they waste in store and shipments. Made from 99 per cent organic ingredients, this balm will keep your lips soft all year round. You can also shop at Sézane from four different currencies. Loading . 1 star for poor and unreliable customer service. It is aesthetically beautiful, full of gorgeous clothing and shoes along with pretty home wares, including candles and coffee table books. they pick and choose what customers to help with returns, i remember one lady got a refund for a broken dress from a year before and even got a discount on a new item just to "make her leave the store and avoid a bad Review" like, really? A masterful blend of Italian bergamot, petitgrain bigrade, lemon and mandarin gleams with the sharp contrast of shiso leaf, reflecting the sunlit vibrancy that evokes coastal paradise.”. I don’t know what the issue is other than downright dishonesty. Check out our sézane selection for the very best in unique or custom, handmade pieces from our shops. I recently posted on Sézane, a French brand that is now offered in the US, when I fell in love with everything in their catalog ().I loved it so much, I ordered a ton of things! I'm now satisfied, and they've reached out when I asked for help. Parcel came in expected time frame. They use very minimal packaging (much appreciated), with a single sheet of tissue paper to protect the clothes. 11 déc. Dec 1, 2019 - Discover the new collection, born in Paris and made to last forever. When I received my package, was I impressed? Confusing, inconsistent and worrying in the era of so much scam going on in the World. i was there for a couple of months and met so many different people that ended up leaving that keeping track of names will be impossible and finally i left because of the toxic work enviroment. For reference, my order was $385 CAD and I paid around $60 CAD in duties. Eau de Sézane – I know I mentioned this in my last post, but I cannot stop wearing it. Liquid Sky. I am very dissatisfied! Ratings and reviews have changed Now it's easier to find great businesses with recommendations Suadeelah Chundoo Golaup recommends Sézane (L'Appartement Sézane) . I sent back a cardigan as it was really huge. Paired with a Maternity white button down – here’s a similar version that’s non-maternity and so beautiful. Reach 80% eco-friendly materials by ensuring we choose the most sustainable compositions possible, as with our leisurewear, our new denim collection, and soon to be released beauty line which will join l’eau Sézane. Seeing so many bad reviews but having great experience myself, I wanted to share it. To be told I will be "paid very soon" or "within the next couple of days". Communicating with them will mostly be frustrating. I quickly found out the scent was the Eau de Sézane which unfortunately wasn’t available to ship to the United States. La livraison est offerte pour toute commande supérieure à 200€. the owners do not care about the customers or employees, employees are just "Things" that can be replaced whenever. Es wird noch produziert. Love their knitwear, have bougt quite a few now. Just after Christmas, they finally received the clearance to ship to the US, and I jumped at the opportunity. I have bought clothing from Sézane on and off for awhile. Discover (and save!) I am standard size 10uk and ordered a medium but I will return for an XS. Beautiful items and great quality 2. Free returns and shipping to Europe for orders over €200. Sézane (mandatory for the proper functioning of the site) front.cookie.dialog.cookies.description; front.cookie.dialog.cookies.google.title front.cookie.dialog.cookies.google.description; … L’Eau Sézane that we launched last season, which is an everyday light scent -fresh and feminine. L'Eau Sézane. Order number 7035325 placed on the 23rd! I also very much love the wash and overall look, plus they are very high quality and will definitely last you a long time. She is currently a student teacher. If you are an admirer like me, then you most likely have heard of the French brand Sézane. Sézane's DNA is echoed within these walls. 9 mars 2016 - Cette épingle a été découverte par Kimberley Hall Ambrose. 13 orders over the last 6 months and: 1. Shown above is the Sezane Sarina Jacket, which is an absolute wardrobe must-have!I love the shape and fit. L’Eau Sézane από Sézane είναι ένα Λουλούδενιο Αλδεϋδης άρωμα για γυναίκες και άνδρες.L’Eau Sézane κυκλοφόρησε το έτος 2015. For Canadian orders, select “INT $” and you’ll be given the option to ship to Canada at check-out. They're changing this. 2020 - Découvrez notre L'Eau Sézane - Personnalisable . An item I paid for is missing from my order. When I asked why I was asked about so many details of an additional bank account and why I don't have neither refund or notes, I was given my notes back. However, had to return them as they didn't fit. Dec 4, 2015 - L'Eau Sezane #sezane #eau #eausezane #instagram. Old review: It is impossible to get direct help from this company's customer service. Les Signatures Hechter - Malt Cuir é. They really do try hard and deserve your business. I work hard for my wages and this was a birthday treat!!!! Seeing so many bad reviews but having great experience myself, I wanted to share it. Beautiful items and great quality 2. I am one of the many who admire French women for their sublime sense of style. Perfume Reviews. You should be ashamed of yourself the way you are leading people on!! Well, the day finally arrived when I decided to bite the bullet and invest in the three pieces that had been on my wishlist for some time. I recently discovered a French brand that you’ll go nuts over: Sézane. 33 reviews of Sézane "I came here for the first time a few weeks ago, and for an event the other night and I am in love with this store. The ammount of my 'notes" was also changing and similarly to other questions I never was told why. Free returns from Ireland and I received my credit about 7 days after my return was received. Tomboy Shirt - This shirt has a truer fit than I thought, but after unbuttoning the first and last few buttons, it has more of the relaxed vibe I was going for. Then another person wrote later that they can't refund me "notes". I was trying to return this Garbage dress to the company I was searching for help from the company and finally, I got this help info which is zero²⁸⁴ three one THE COMPANY They reimburse my dollar on time and helping me to return this clothes back to the company DO NOT PURCHASE FROM THIS company won't be buying again, Very poor costumer service, couldn't even contact anyone at London store, I was trying to purchase a gift but they wouldn't even helpful with that. BDK Parfums Rouge Smoking by Deviedawl. This is an update on my previous review. On 14 April she said she still had not received it but because Fed Ex said it had been delivered, it arrived after long waiting Having spent a few hundred £ on reformation clothing I’ve been so disappointed by the quality of clothes. Refunds are pretty slow and it appears the higher the refund amount the longer it takes in my experience. I bought all my pieces in size small (my usual size) and after trying everything on, I’d say Sézane’s sizes run pretty true to size. Read More. Really good website. I also love Mojave Ghost/Byredo Morgane Sezalory is the founder of Sezane, the first online fashion brand. unisex 2015. I am Super Happy and will definitely be purchasing from this brilliant company again. Travel. I received no money and my credit was taken away. Read Sézane fragrance reviews - #1 Sézane perfume reviews at ScentBit.com - Sézane perfumes buy online, read notes, photos, videos, and customer reviews - Get the best deals on name brand fragrances at ScentBit With the higher price tag, I anticipated high quality - and that’s exactly what I got. Sézane has now called me and it appears there was out of date information on the website. I as well was kind of nervous buying from Sezane because of the many negative reviews, even though I did notice that they were mostly about returns and during the last few months, so I assumed that the pandemic probably has affected service negatively. Dec 4, 2015 - L'Eau Sezane #sezane #eau #eausezane #instagram. Perfumes: 65095 Fragrance Reviews: 1055605 Perfume lovers: 627036 Online right now: 2391. Sézane - L'Eau Sézane | Duftbeschreibung und Bewertung Dec 3, 2015 - Discover the new collection, born in Paris and made to last forever. The fabric stretches with use, wrinkles heavily with use. Register. Stay away from the Brand and their NYC store. It is still available to purchase. I’d say 20% of the time it’s good (a person called Taglio is great) but 80% of the time we will be dealing with people who aren’t that great in written English. Tomboy Shirt - I have never felt/seen a shirt so well-constructed as the Tomboy Shirt. L’eau Sezane - the scent that comes from a Sezane purchase. Late last year I spoke a little about the … Yes their clothes are a little more expensive, but they are high quality, timeless pieces that will last you a very long time and are therefore worth the investment. Discover (and save!) I have a feeling I’ll be wearing this daily until they stop selling it ♀️ . This is the brand’s signature perfume. Every time I email to ask to be refunded I am told it hasn't happened but it will this time. I have contacted Sézane 3 three times now about whether the item is on its way, and no response! They really do try hard and deserve your business. I love to collect memories most especially every time I travel with my husband! I also read an article about their owner and like her integrity and moral compass.It's refreshing that they care about the people who make their goods and work for them. Beauty. When I enquired, one person replied (I was being dealt with by several people in one enquiry) that my credit was taken away as I requested a money refund. I emailed again before sending this review and the refund has still not been processed yet by Sezane. No missing/wrong/damaged items Firstly i have to say, that my first experience ordering from SEZANE worked perfectly and also loved the products, but the next orders went quite terribly bad, and that is a pity, because it really put me off ordering again.I ordered on the 13th and 14th of march 2 packages (N°6970503 and N°6971979),that were probably either wrongly labeled or something happened during the transport, because my address couldn't apparently be found, for both of them. If you are an admirer like me, then you most likely have heard of the French brand Sézane. Lifestyle, Recipes Delicious Fresh Mint Lemonade for Summer. I’ve invested in four items from Sézane over the … This time it was an absolute disaster. A fab selection of (pricey) home, beauty & stationery goodies and the whole Sézane collection. Over a month to refund return. Was really happy with my first order however a bit surprised the lovely cardigan was made in China. However, if the customer does wish to buy something, he or she cannot do so onsite but online so computers and tablets are available in the apartment to place orders. Nothing like the pictures, -----------------------terrible quality,------------------ terrible packaging --------------------------My daughter loves their clothing so I ordered her a dress on 26 Feb It was supposed to arrive via free shipping in 5 to 10 business days. One comes here to hang out, discuss, learn, share and try. Package arrived much faster … So much is lost in translation and causes a lot of frustration. C'est Magnifique work Sezanne and all the team!! Not what you expect for an expensive, supposedly high-quality product. The delectable new scent evokes the dream-like brilliance of the Italian coast with succulent bite. 13 orders over the last 6 months and: 1. Es wird noch produziert. What’s in store for Sézane Sézane’s Goals by 2021. Fresh sugar tinted lip treatment with SPF 15 (Original - Clear Color) is a sunscreen lip balm that offers clear, sheer with long-lasting moisture and sun protection Lovely designs, but slow refunds on returns and customer service experience poor I have been a customer of Sezane for several years and have bought a range of items, including jumpers, shirts/tops and jeans. They never replied to my last email. Jun 13, 2019 - This Pin was discovered by Lara's Wonderland. I have requested a refund and I get no response!! Today I’m looking at aesthetics, customer experience and timelessness. Sézane Hand Cream, £12 And the carrier says only the sender has the right to ask to search for the package. 17. I received my order within a week of placing it. Really disappointing. Still waiting for my refund despite contacting them several times. I also read an article about their owner and like her … Sort: Popular; Recent ; Liesbeth Van Vynckt February 3, 2018. Never had to use customer services, so I dont have any opinion of that. L’Eau Sézane 3 . June 29, 2020 . It’s the perfect thickness of cotton - thick enough to not be see-through but also thin enough to not feel cheap and stiff. They say easy return but not easy as I was unable to access a label from my phone. 71 Written By Victoria. The staff here are very friendly and welcoming. Shop the Post. Gaspard Jumper - This sweater is thinner and itcher than I thought, but it’s made of a mohair blend so this is understandable. I have still not received the refund and I have just had to chase again.This used to be one of my favourite places to shop, but after this experience I am unsure if I will ever be a returning customer, particularly if this is not resolved.Update to the below reply from Sezane:I emailed again before sending this review and the refund has still not been processed yet by Sezane. Conrad T-Shirt - My search for the perfect white tee is finally over! Beauty + Fashion. Most orders were shipped same/next business day, some - after a few days (but it was during the launch of new collections, and Sézane clearly states that it may take longer) 3. Disappointing and will not be purchasing from them in the future. Fast-fashion cheap shoes from China would have lasted longer. Unknown noreply@blogger.com Blogger 1051 1 25 tag:blogger.com,1999:blog-8652410069070881101.post-7431354386117783321 2021-01-22T09:14:00.002-08:00 2021-01-22T09:14:55.603-08:00 I hoped everything will work ok this time, but on the status of the package, that stays since 26th of march in a DPD Depot, says "Incorrect or illegible zipcode or address". If you want a more oversized fit, size up. Climate Veil Tinted SPF 20 protects and moisturises your skin, as well as combining high-tech natural anti-age I used to work for this brand because i was in love with all the clothing and the textiles, i had many pieces myself that i purchased online but after working for them in their NYC Store, all that went away with my respect for the brand. I would say the clothes are large fitting but quality is excellent. Loading . Victoria is not only passionate about exploring new places, but she enjoys the planning process as well as travel photography and writing. Le Parfum In White. 8 Tips and reviews. I also read an article about their owner and like her … Click here to learn more about Sézane’s sustainability efforts. I am one of the many who admire French women for their sublime sense of style. I am glad that I did place an order after all, everything was beautiful, of good quality and accurately described on the website. Free returns and shipping to the US for orders over $200 If you are an admirer like me, then you most likely have heard of the French brand Sézane. It’s not overpowering and I don’t have allergic reactions to it. I’ve never liked a perfume more! If you’re ever in Paris or New York, I’d recommend visiting a Sézane store! Most orders were shipped same/next business day, some - after a few days (but it was during the launch of new collections, and Sézane clearly states that it may take longer) 3. Gaspard Jumper - Contrary to the Tomboy, this sweater fits larger than expected. Update to a recent review I finally got my refund by instigating a chargeback through PayPal. Voice your opinion today and hear what 428 customers have already said. It is aesthetically beautiful, full of gorgeous clothing and shoes along with pretty home wares, including candles and coffee table books. L’Eau Sézane that we launched last season, which is an everyday light scent -fresh and feminine. Feb 17, 2020 - Description How to use Ingredients Natural, organic, vegan, tinted SPF 20 moisturiser. I. I love their clothes, I’ve bought a lot over the years. Move over Aesop, there’s a new Insta-friendly hand soap in town. L'Eau Sézane is a perfume by Sézane for women and was released in 2015. your own Pins on Pinterest During an exclusive soirée, Coucou teacher and model Quentin… More Info. Offered small discount code, discount code didnt work. This t-shirt has a more boyish fit but still looks feminine on thanks to its flattering drape and wider crew neck. My pieces came in a cardboard box with a pretty sticker on the outside, personalized with my name AND scented with their signature eau de parfum (a nice touch) and with a beautiful wallpaper-like print on the inside. With a mid-level price point, a focus on sustainable and ethical fashion and that effortlessly chic French style, it has an ardent following. I love to collect memories most especially every time I travel with my husband! Staff members make the shopping even better and there are free cookies. Did it meet my expectations (mind you, that were very high by now)? Shop Mademoiselle; jamie-lee January 14, 2019. Every time I email to ask to be refunded I am told it hasn't happened but it will this time. Dec 4, 2015 - L'Eau Sezane #sezane #eau #eausezane #instagram. I was, however, able to find some … Découvrez vos propres épingles sur Pinterest et enregistrez-les. Fresh Fragrance .. L'Eau Sezane #sezane #eau #eausezane #instagram. Since I spent over $200 CAD, I got free shipping. 33 reviews of Sézane "I came here for the first time a few weeks ago, and for an event the other night and I am in love with this store. Best shopping experience ever! Sézane (mandatory for the proper functioning of the site) front.cookie.dialog.cookies.description; front.cookie.dialog.cookies.google.title front.cookie.dialog.cookies.google.description; … Style Snow Day in DC Read More. C'est Magnifique work Sezanne and all the team!! Big congrats to this brand! And the outside is just as good as what’s on the inside, with sleek black and white packaging that’ll slip effortlessly into any curated bathroom display. I tried to order a product from Sezane but the app wouldn't let me make a purchase without creating an account/logging in, and when I had trouble doing this, I messaged their WhatsApp support team for help. essential oil recipes perfume. I work hard for my wages and this was a birthday treat!!!! An Honest Review of Sézane. UV radiation is responsible for 80% of the visible ageing signs caused by sun damage from over exposure to the sun's rays. The fragrance that anchors it all: wear it as perfume or spritz it around your home. L'Eau Sézane ist ein Parfum von Sézane für Damen und erschien im Jahr 2015. Le Parfum. Sézane is known for creating quality pieces and these definitely match that! “This is so floral.”. French Fashion w/ Sézane THURSDAY FEBRUARY 27TH FROM 7:30PM TO 9PM This season, Coucou is partnering with French fashion brand Sézane. My main piece of feedback is they really do need people who understand English fluently on their helpline, especially written English. L’Eau Sézane, £55. Sezane clothing review and try-on. C'est Magnifique work Sezanne and all the team!! They really do try hard and deserve your business. Let me tell you…. What can we do? I also love Mojave Ghost/Byredo I also love Mojave Ghost/Byredo Morgane Sezalory is the founder of Sezane, the first online fashion brand. Beauty. An Honest Review of Sézane. In life you have to experience things then evaluate them for yourself and the unkind reviews did not put me off. I have been stuck in this loop for 2 months. I had to contact them. All Sézane perfumes & colognes. I as well was kind of nervous buying from Sezane because of the many negative reviews, even though I did notice that they were mostly about returns and during the last few months, so I assumed that the pandemic probably has affected service negatively. I am one of the many who admire French women for their sublime sense of style. They asked me about details of an additional bank account to transfer "note credits". Their clothing can be quite hit and miss in terms of fit, sizing, and quality, but their shipping and customer service has always been quite good. Sep 18, 2014 - Sézane / Morgane Sézalory - Clyde boots #sezane #clyde The staff here are very friendly and welcoming. Pretty clothes but too much hassle, in my opinion. You have to take the pros with the cons with Sézane. Hand Soap Sézane, £18. Best Cafés in Montparnasse (Paris): See 3,284 Tripadvisor traveler reviews of Cafés in Montparnasse Paris. Perfume L’eau Sézane| If you’ve ever ordered something from Sézane you’ll notice a lovely fresh scent when you open your package. L'Eau Sézane "My go-to perfume is L'Eau Sézane, which used to only be available for purchase from their Paris stores but now you can buy it from their Soho location and online. Coucou Mardi Gras Party Saturday February 22nd – 9pm-late! Didnt tell me, just refunded me after I had chased twice. A masterful blend of Italian bergamot, petitgrain bigrade, lemon and mandarin gleams with the sharp contrast of shiso leaf, reflecting the sunlit vibrancy that evokes coastal paradise.”. Saved by Sézane. I am Super Happy and will definitely be purchasing from this brilliant company again. They were directly sent back to you, that arriving on the 24th of march. Sézane Lip Balm, £12. Winter Style. L'Eau Intense Eau de Toilette. It is light and beautiful. Loading (adsbygoogle = window.adsbygoogle || []).push({}); (adsbygoogle = window.adsbygoogle || []).push({}); × Perfume Encyclopedia. The delectable new scent evokes the dream-like brilliance of the Italian coast with succulent bite. Overall, I highly recommend Sézane. I purchased last Christmas a leather bag from them and I can't stop wearing it. While Sézane isn’t completely sustainable, they are very committed to becoming so. The first package I ever received from Sézane nearly made me cry because the scent was reminiscent of France. their quality is lost, you can find the same exact pieces for 90% less in Forever 21. stay away from this brand. 2. Also, the inside of the box and clothes smelled like the perfume and I still have the box sitting open on my dresser to infuse that beautiful scent into my room haha. I'd love to know your favourite Sézane items I found? Useful. It’s a combo of citrus and floral scents with after notes of light wood and musk. employees quit all the time. If the customer does not buy, this does not affect the quality of service offered by the staff. Loading . Unfortunately I had to pay duties, but there’s usually no way around that. The denim is thick but not too thick and very good stitching. The material is stiffer than I expected, but I know it will relax out and wear beautifully over time. However my second buy worth 285 euro was a disappointment and swiftly returned. Win, win! Lost my package. … Will not be purchasing from them again after learning their customer service is poor. Filter: stationery; shoes; parquet; plante; boutiques; Log in to leave a tip here. Sarah Flint Shoes Review Read More. your own Pins on Pinterest Its construction is flawless and I know it will be able to stand many wears. Sharing my thoughts on three items I purchased, the quality, and whether I'd shop there again. Almost a months wait for the return to be handled and then a refund for 135 euro. 5 stars for the products but it is my last purchase. But it works perfectly under blazers. Sézane’s sizing chart was very helpful - I highly recommend you check it out before you place an order. The prices aren't too outrageous for a boutique store and I would definitely recommend … You will get them but it takes a while. Ο αρωματοποιός αυτού του αρώματος είναι ο/η Jerome Di Marino. Firstly, all the items shipped free through a promo (now all orders over $200 ship free) and arrived in three days. Amazing bag! That’s all I’ve got for this month! Woohoo what a Fantastic Company Sezanne are !! I think you need to except a few truths if you shop there:1. In life you have to experience things then evaluate them for yourself and the unkind reviews did not put me off. It was a little frustrating at first as I didn't get any return label with my parcel but a quick WhatsApp and it was all sorted. Share. Sézane - L'Eau Sézane | Reviews and Rating A few of their sustainable practices include using exclusively 100% organic cotton, making high quality pieces that will last a long time, and constantly innovating to reduce their eco-footprint. Since the 12th November 2021 I have been emailing and sending messages via WhatsApp to Sézane trying to get my refund for returned goods sent from Ireland. In fairness, They have quickly responded and sent a link to return label but a return label in parcel would make process easier. It’s meant to look more oversized (with the dropped shoulder), which I generally prefer anyways. I am waiting since days for an answer AND for the Money of my retour. The returns from Uk is difficult from iPhone order. Then check out this blog post! An absolutely appalling and misinformed customer service. A style blog by Stephanie Hjelmeseth, whose story-driven content is focused for the modern romantic. Being from France, you’ll most likely land on Sézane’s French site. My Packing List ; Lifestyle; Shop my Outfits. Sezane haul and review Autumn (fall) 2019. Fragrance. The products are very good quality and they were wrapped beautifully. item missing from order and non-existent customer service, Helpful customers service but returns not so easy, Fine products, dissappointing transport and client service. When can I have a response please Sézane?!!!!! I already sent an email regarding these orders, because online the status displays still dispatched not returned, and it passed more than 7 days and i still haven't received neither a refund or an answer to my email.I thought it was a one time problem, and i reordered the products (N°7028972), this time choosing to be delivered into a dpd parcel shop. Package arrived much faster … Shipping was SO QUICK! Aug 24. I wish they had reviews on their website because I am sure others have had the same experience. I am so disappointed in the recent customer service experienced by Sezane.I have been waiting for a refund for 2 months and have had to repeatedly email customer services to chase the refund. I’d been eyeing Sézane pieces for a long time, dreaming of the day when I could finally make a purchase (with me being from Canada and their clothes being on the expensive side). Nov 30, 2015 - This Pin was discovered by Rūta Beniušytė. Overall the quality is good, although perhaps not deserving of the price point. I am delighted to have just received my first order of the Beautiful Rome Shorts in cream and gorgeous Arthur sandals in honey , the order process was easy, I was informed re delivery.I did an on line chat with Marion re sizing and she was so helpful.The delivery was on time by DHL and no extra costs as i checked this before ordering In life you have to experience things then evaluate them for yourself and the unkind reviews did not put me off.
Toyota Highlander Bed Platform, 1995 Toyota Hiace For Sale, Skip Bins For Soil, Dior Homme Intense 150ml Price, Pantry Lazy Susan, Machine To Level Ground, Generic T-cell 5 Replacement,
Leave a Reply